A focused 1:1 video call to solve your design roadblocks — layouts, materials, colour, furniture placement, lighting, or styling. You’ll leave with clear decisions and a written plan.

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What’s included ​

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• Live video call on Zoom/Google Meet (HD screen-share)

• Real-time advice on your priority issues (see duration tiers)

• Mini layout sketch or mark-ups (shared on screen)

• Follow-up summary report (PDF, 2–4 pages) within 48 hours, including:

  • Key decisions + next steps

  • Up to 10 product links (where relevant)

  • Paint/finish suggestions (codes/finishes where applicable)

• 1 follow-up Q&A email (single thread) within 7 days of delivery

Scope per session: 1 room/area. Add an extra room with an add-on.

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​Add-ons (optional)

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• Extra room in the same session: +£60 (adds +10 links and tailored notes)

• Additional 3D visual (single viewpoint): £150 each

• Detailed scaled layout (PDF, 1 plan): £120

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What we need from you 

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• Photos or short phone video of the space

• Rough measurements (or estate-agent plan or architectural plans)

• Any inspiration images and a rough budget range

• Your top 3 questions / goals for the session

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What you’ll receive after

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• PDF summary (2–4 pages) with decisions, next steps, and links

• Sketch/mark-ups referenced in the call (image/PDF)

• Shopping links with current prices/lead times where available

• One follow-up email for clarification (no new scope)

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Payment, scheduling & cancellations

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• Payment taken before booking. Sessions are delivered online worldwide.

• Reschedule up to 24 hours before the call (no fee).

• Cancellations within 24 hours: 50% fee (or free rebook if we fill the slot).

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What’s not included

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• Full 3D package, full moodboard, or full procurement list (available as add-ons or via Room Refresh/Full House Design).

• Structural advice or building warrant submissions.

• Contractor management (see Project Management service).